When someone dies, the hardest part often isn’t the grief — it’s the admin no one prepared them for. Frozen accounts, endless calls, deadlines no one knew about. This kit hands your family the exact plan to follow, so they’re never left guessing.
Between the day someone dies and the day the estate is finally settled, there’s a stretch of admin no one prepares you for. Here’s what it looks like without a plan — and with one.
Your children going drawer by drawer, trying to work out which banks, pensions and policies even exist.
✓ With a plan: every account already listed.Accounts freeze on death. Many firms won’t release a penny without probate — while the bills keep arriving.
✓ With a plan: they know exactly what to do, and in what order.Register within 5 days. Tell Us Once within 28. Inheritance Tax by month six. Miss one and it costs.
✓ With a plan: every deadline, flagged in advance.It follows the real deadlines in England & Wales, so your family always knows the next step — no improvising.
Register the death, order certificates, find the will, name the executor, arrange the funeral.
Tell Us Once for government; then bank, mortgage, insurers, utilities and pensions — with ready-to-send letters.
Probate, valuation, Inheritance Tax, debts, property and the final payout — with the checklist a professional will ask for.
The whole path from the first day to the final estate payout — what to do, who to contact, and in what order.
Accounts, pensions, credit & loans, household bills, digital life, personal details, where everything’s kept, and funeral wishes.
One for every firm Tell Us Once skips — bank, mortgage, pension, insurer, utilities. Fill in the blanks and send.
The executor’s brief, a 6-month deadline calendar, and the estate & tax organiser — in plain English.
A friendly look at Pension Credit, Carer’s Allowance and other support many older people never realise they can claim.
Delivered instantly by email as a PDF. Tap any topic to jump to it, or print it and keep it in one folder.
“I did it one rainy Sunday afternoon. It isn’t a notebook — it’s a plan my family can actually follow. Such a relief to have it done.”
Pamela, 70 · Somerset · ✓ Verified buyer“When my wife passed I learned the hard way how much they ask for. This lays out exactly what to do and when. Properly sensible.”
Geoffrey · Kent · ✓ Verified buyer“It tells you what to do, step by step. My wife wouldn’t have known where to begin — now she has a plan she can simply follow.”
Malcolm · Bristol · ✓ Verified buyerEvery kit is a one-off payment, delivered by email to print at home, with a 30-day money-back guarantee. Most families with a home choose the Settled Family Pack.
Start here — the plan & your core records.
Most families with a home choose this.
Larger estate, life insurance or several heirs.
Download the kit, read the plan, fill in the sheets. If you don’t feel it helps your family know what to do, just email us within 30 days for a full refund — no forms, no questions.
A will says who inherits. It doesn’t give your family a plan for what to actually do — where everything is, which pension to call, what to cancel, who to contact first. That practical plan is exactly what the kit provides. The two work together.
No — it’s delivered instantly by email as a PDF. You read it on your phone or computer, and print it at home to keep in a folder. Nothing to wait for in the post.
No. Tell Us Once notifies government departments only — not your bank, mortgage, insurers, utilities or private and workplace pensions. The kit takes your family through all of those, in order, with a ready-to-send letter for each.
Not at all. It’s plain-English prompts, not blank pages — no jargon and no legal training needed. Most people do it calmly over a single afternoon, at their own pace.
No. It’s a practical guide and organiser based on the real England & Wales process. It isn’t legal or tax advice and doesn’t change your will — for anything specific to your situation, it points you to the right professional.
You do it once, calmly. The day it matters, they just open the folder and follow the plan — no scavenger hunt, no guessing, no one left to carry it all alone.
Get your kit →